EMRT to Participate in the Upcoming Remote Device Monitoring and Management Summit
Learn How You Can Improve Customer Relationships with Smart Remote Services
Rochester, NY - April 18, 2008
The 5th Annual Remote Device Monitoring and Management Summit will be held June 22 - 26, 2008, at The Sheraton Nashville Downtown, Nashville, TN. This year the conference's focus is on how you can leverage intelligent remote services to improve customer relationships and develop new value added services for the customer, ultimately transforming your role in the customer business from mere supplier to that of a valued business partner. Making the strategic shift from product support to value-added services enables you to offer premium after-sales service to customers, drive operational efficiencies, define a competitive edge and create alternate sources of revenue.
The conference features over 25 case studies from well known and well run organizations such as GE Energy, Honeywell Aerospace and Control, Sun Microsystems and many more. All these studies will help forward-thinking Service executives like you develop profitable remote service strategies and find the right solutions to execute on them. You will learn how you can apply these innovative concepts into your own organization, and deliver a significant impact to the company top and bottom lines.
Attendees will include; VP's and Directors of Strategic Initiatives, Service Marketing and Business Development, Technical Support, Service/Support Call Center, Product Management, Services Technology. As well as Program Managers, Engineers involved in: Service, Technical Support, Field Service Software, Remote Services, Product Support Engineering, and R&D/Product Development.
This conference is brought to you by Technology IQ, a Division of IQPC. For more information, including a complete program, please visit www.iqpcevents.com/Technology.aspx?rid=112 or call 1-800-882-8684. Register and Pay by April 13th, 2007 to save up to $1600. Please mention code PR1 to obtain the discount.
Our own James Cotter and Mark Mosher will be conducting two separate workshops on June 26. Jim Cotter, Director of Corporate Development, will lead Implementing Remote Service on Lower-Value, Higher-Volume Equipment. Mark Mosher, Director of Operations, will present Conducting Root-cause Analysis of Equipment Failures Using Remote Service Data.
About EMRT
EMRT is a leading provider of professional end-to-end software engineering services that increases business value in the connected world. EMRT utilizes its experience in business solutions and its heritage in embedded development to be uniquely capable at enabling our clients to reduce costs, create alternative revenue streams, and increase their customer satisfaction, through the integration of device information and enterprise applications. The company's customers range from major Fortune 500 companies to small and medium size businesses that are innovative in their thinking and looking to increase their business value. EMRT headquarters are in Pittsford, NY. More information about EMRT and its services is available on their website at www.emrt.com.
Contact for EMRT
Soto Flouris
EMRT Director of Business Development
Phone: 585-219-8813
Mobile: 303-503-5162
1000 Pittsford-Victor Road
Pittsford, NY 14534
Phone: 585-219-5900